Operational Performance
Patient Volume - Total number of patients seen (daily, weekly, monthly).
New Patient Acquisition - Number of new patients establishing care at the practice.
Patient Retention Rate - Percentage of patients returning for follow-up care.
Case Acceptance Rate - Percentage of proposed treatments accepted by patients.
No-Show and Cancellation Rate - Percentage of missed or canceled appointments.
Hygiene Reappointment Rate - Percentage of hygiene patients who schedule next cleaning.
Chair Utilization Rate - Percentage of available chair time used.
Patient Wait Time - Average time patients wait before being seen.
Referral Source Tracking - Tracking how new patients heard about the practice.
Patient Satisfaction Score - Surveyed feedback on patient experience and service quality.
Financial Health
Total Production - Total value of services performed before adjustments.
Adjusted Production - Production value after insurance write-offs and discounts.
Collections Percentage (Net Collections Rate) - (Collections ÷ Adjusted Production) × 100.
Revenue per Patient Encounter - Average collected revenue per visit.
Accounts Receivable (A/R) Over 90 Days - Percentage of outstanding balances over 90 days.
Overhead Percentage - Portion of collections spent on operational expenses.
Net Income or Profit Margin - Profitability after expenses.
Average Production per Provider - Average production generated per dentist or hygienist.
Cost per Encounter - Total operational costs divided by the number of encounters.
Marketing ROI - Revenue generated from marketing efforts ÷ marketing spend.
JJA&W ANALYTICS CONSULTING LLC is a limited liability company organized under the laws of the State of Florida, filed on August 22, 2024.