Patient Volume - Number of patients seen daily, weekly, or monthly.

Patient Access / Appointment Availability - Average time to next available appointment.

No-Show and Cancellation Rate

Patient Wait Time - Average time patients spend waiting to be seen.

Same-Day Appointment Rate

Follow-Up Compliance Rate - Percentage of patients completing recommended follow-ups.

Panel Size per Provider - Number of active patients assigned to each PCP.

Patient Satisfaction Score - Patient feedback through surveys (e.g., Press Ganey scores).

Care Gap Closure Rate - Percentage of preventive care measures (e.g., vaccines, screenings) completed.

Net Collections Rate - Payments collected vs. total charges after adjustments.

Accounts Receivable (A/R) Days - Average number of days to collect payment.

Payer Mix Analysis - Distribution of revenue across different payer types (commercial, Medicare, Medicaid, self-pay).

Revenue per Encounter - Average amount collected per patient visit.

Cost per Encounter - Total operational expenses divided by total encounters.

Operating Margin - (Net revenue - operating expenses) ÷ net revenue.

Charge Lag - Time between patient encounter and billing submission.

Denial Rate - Percentage of claims denied by insurers.

Visit Capture Rate - Number of billed encounters compared to scheduled encounters.