Specialty Care Practices

Patient Volume - Total patients seen (daily, weekly, monthly).

New Patient Volume - Number of new patients establishing care in the specialty.

Referral Conversion Rate - Percentage of referred patients who complete a specialty visit.

Procedure/Service Utilization Rate - Volume of key specialty procedures performed over time.

Patient Wait Time (Appointment Lag) - Average days from referral to first available appointment.

No-Show and Cancellation Rate - Percentage of missed or canceled appointments.

Follow-Up Appointment Compliance - Percentage of patients who complete necessary follow-ups.

Surgical Case Acceptance Rate - (If applicable) Rate at which surgical recommendations are accepted by patients.

Patient Satisfaction Score - Based on surveys (e.g., Press Ganey, internal patient feedback).

Care Gap Closure Rate (Specialty-Specific) - Completion rate of recommended diagnostics or therapies.

Net Collections Rate - Collections compared to adjusted charges (after insurance adjustments).

Accounts Receivable (A/R) Days - Average time to collect payment from insurance or patients.

Payer Mix Analysis - Revenue breakdown by commercial, Medicare, Medicaid, self-pay.

Revenue per Encounter - Average revenue generated per patient visit.

Cost per Encounter - Total operational expenses divided by total encounters.

Procedure Revenue Contribution - Percentage of revenue derived from procedures versus office visits.

Operating Margin - Net profit relative to total collections.

Surgical/Procedure Cancellation Rate - Percentage of scheduled surgeries or procedures canceled.

Denial Rate - Percentage of insurance claims denied.

Charge Lag - Time from patient service to claim submission.